Welcome to the support section for FusionWorks. Below you will find documents and software downloads that support and improve your FusionWorks solution.

Customer Portals

Software Downloads


  • Communicator for Desktop - FusionWorks ( Mac | Windows )
  • Communicator for Desktop - Legacy PingTone ( Mac | Windows )
  • Communicator Desktop for Network Administrators - FusionWorks ( Windows )
  • Communicator Desktop for Network Administrators - Legacy PingTone ( Windows )



Reference Guides

Product Information

Support Videos

Contact Us
Can’t find what you’re looking for? Contact us, we can help!

Customer Support:
For billing, moves, adds and changes, please contact Customer Support:
Customer Support Email: customersupport@fusionconnect.com

Technical Support:
For technical issues, please contact Technical Support Email: customerrepair@fusionconnect.com

Support Line: 888.301.1721